Privacy Policy

1. Scope

This Privacy Policy explains how Pintote collects, uses, discloses and protects personal information submitted through the Pintote website or provided during a business relationship. It applies to website visitors, prospective customers and customers who communicate with Pintote.

2. Information we collect

Pintote may collect information you choose to provide, including your name, telephone number, email address, business name, website address, project requirements, messages and other information needed to respond to your request.

The website and hosting services may also create limited technical information, such as an Internet Protocol address, browser type, device type, referring page, requested pages, access time and security logs. Pintote does not ask visitors to provide sensitive personal information through general contact or callback forms.

3. How we use information

Pintote may use personal information to:

• respond to callback, contact and service requests;
• prepare proposals, set up websites and provide requested services;
• manage hosting, support, billing and customer communications;
• maintain website security, prevent misuse and troubleshoot technical issues;
• improve Pintote services and website experience; and
• meet applicable legal, regulatory, accounting or contractual requirements.

Pintote does not sell personal information.

4. Consent and choices

By submitting information through a Pintote form, contacting Pintote or requesting services, you consent to the collection, use and disclosure of information for the purposes described at the time of collection and in this policy. You may withdraw consent for future use, subject to legal or contractual restrictions and reasonable notice.

Marketing messages, if used, will include a way to unsubscribe. Service messages related to an active project, hosting, billing, security or support may still be necessary.

5. Sharing and service providers

Pintote may use service providers for website hosting, email delivery, forms, analytics, security, backups, payment processing, accounting and other business operations. These providers may process information only as needed to provide their services to Pintote or as permitted by law.

Personal information may also be disclosed when required by law, to protect rights or security, to investigate suspected misuse, or as part of a business transaction where appropriate safeguards apply. Some service providers may process information outside Canada, where information may be subject to the laws of another jurisdiction.

6. Cookies and website data

The Pintote website may use essential cookies or similar browser storage to support features such as dark and light mode preferences, security and basic website operation. If analytics or advertising technologies are added, Pintote will update this policy and provide any consent choices required by applicable law.

You can adjust cookie and storage settings through your browser. Blocking some technologies may affect website features.

7. Retention and safeguards

Pintote keeps personal information only for as long as reasonably needed for the purposes described in this policy, to provide services, maintain business and tax records, resolve disputes and meet legal obligations. Information that is no longer required is deleted, anonymized or securely disposed of where reasonably practical.

Pintote uses administrative, technical and organizational safeguards appropriate to the sensitivity of the information. No Internet transmission or storage system can be guaranteed to be completely secure.

8. Access, correction and privacy questions

You may ask to access or correct personal information Pintote holds about you, subject to applicable legal exceptions. Pintote may need to verify your identity before responding. You may also ask questions about how information is handled or raise a privacy concern.

9. Third-party websites

The Pintote website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Pintote is not responsible for third-party privacy practices.

10. Children

Pintote services are intended for businesses and adults. Pintote does not knowingly collect personal information from children through general website forms.

11. Changes to this policy

Pintote may update this Privacy Policy when services, website features or legal requirements change. The effective date at the top of the page will be updated when material revisions are published.

12. Contact Pintote

For privacy questions, access or correction requests, contact:

If you are not satisfied with Pintote's response, you may contact the appropriate privacy regulator. For federal private-sector privacy information, visit the Office of the Privacy Commissioner of Canada.